Looking back on the great downsizing of 1996
by Bill Doskoch on Thu 02 Mar 2006 07:41
PM EST |
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At this exact same time of day a decade ago, I can remember what
I was doing: Having a surprisingly cheery beer with my suddenly
ex-colleagues about 5-1⁄2 hours after one of the biggest downsizings
in Canadian newspaper history.
But first, let's roll the clock back, way back, to June 10, 1995.
At that time, I was a reporter with the Regina Leader-Post, covering
the health beat for the paper.
I came home after a routine day at work. I parked in my stall, came into
my apartment building, checked my mail, took the elevator upstairs, turned
on my computer, checked my e-mail, flopped on the futon sofa and started
watching Fresh Prince of Bel Air before the supper-hour TV newscast.
Routine, routine, routine.
At 6:07 p.m., my apartment buzzer rings — not so routine for that time
of day. It's Cal, my taciturn building manager.
"Better get down here. Your truck's on fire."
"What?!?!" I exclaimed. "Is this a joke?"
"No, it's on fire."
As I'm tearing down the stairwell (I lived on the 10th floor of a south-facing
apartment; great view of Wascana Park and the provincial legislature,
and a kickass place to watch thunderstorms!), I hear the fire engine's
siren.
By the time I got there, the firefighters had hosed the truck down. The
1991 Nissan King Cab was a write-off.
What hurt the most? It was the day before my last payment!
By early August, I had found a replacement vehicle: A 1993 Ford Ranger
XLT.
Before I bought it, I burst into the office of John Swan, the Leader-Post's
editor-in-chief.
"John, if you're going to fire me, do it now," I told him.
He looked startled until I told him what was going on.
"Naa, Billy, we won't be firin' ya," he said in his Scottish
accent.
Remember those words.
The phone call
Now let's skip ahead to Boxing Day.
I had driven back to Edmonton to visit my parents for Christmas. At 10
a.m. on Dec. 26, I was still sleeping when my mom knocked on the door
of my old room.
"Bill, it's one of your co-workers on the phone. He says it's important," she
told me — in her trademark hesitant way. :)
I rolled out of bed and, still half-asleep, stumbled into the kitchen
to answer the phone, wondering what could possibly be so important as
to require my attention on a Boxing Day morning.
"Hey Bill, it's Blevs," said my fellow reporter, Kevin Blevins. "I
thought you'd want to know: Conrad Black just bought our paper."
HolyJesusFuckingChrist!!! I was awake now! Caffeine should give such
a jolt!
My first reaction? There would be carnage at the paper.
Back then, the papers had been owned by the blue-blooded Siftons* who
ruled with a relatively paternalistic hand. The Siftons prided themselves
on not throwing people overboard even during the Great Depression of
the 1930s.
* In 1988, my first year at the Leader-Post,
a company newsletter reported how the Siftons had sponsored a polo
clinic in decidedly un-blue-blooded Moose Jaw, Sask., in part to show
that polo was a game for everyone. I was tempted to make up a T-shirt
that said "Polo for the People."
The times, however, were changing.
When I joined the paper, Michael C. Sifton had been the family's patriarch,
but he was in his latter years.
Michael G. Sifton was the MBA-educated son interested in newspapers —
the, uh, visionary who brought the Quality Improvement Process to the
paper after discovering it in an airline magazine. We repeatedly asked
over the years if he could attend a reporter's meeting at least once
in his life, but the vibe we got from our bosses was, "please don't
ask us about that."
Michael C. left this mortal coil in 1994, and the rest of the Sifton
family, who lived in Ontario, really had no interest in staying in the
news business*.
* There was some talk, from envious people, no doubt, that the Siftons
got into a bit of a pickle when some real estate deals turned into
buy-high-sell-low propositions as a result of the early 1990s recession. That
may have provided an extra impetus to sell the papers.
Black had a hand in newspapers back in the 1980s and even earlier,
going back to his purchase of the Eastern Townships
Advertiser in 1966, but
they were mostly gawdawful small-town papers.
One example was the Daily Townsman in Cransbrook, B.C., part of
the (not-so) Sterling chain. I had a job interview with it in 1987,
having outgrown my very first paying gig at the Record in Fort Saskatchewan,
Alta.
After hitting town, the first thing I did was buy a copy of the paper.
The paper had a picture of a trained bear on top of a barrel — taken
from a hundred miles away with a wide-angle lens. The photo was a grotesque
embarrassment.
Over the course of the interview, the managing editor at the time brought
out a copy of the paper. As if he was reading my mind, he said: "We've
had a lot of people here who were really into photography, who really
tried to take good pictures. We found that to be a problem." When
I found out my starting salary would be lower than my existing one, that
pretty much ended the matter for me.
However, Black's relentless focus on extracting every last nickel in
profit from these horrible little rags helped put him in position to
buy the then-decrepit Daily Telegraph of London in 1985. And then the
Chicago Sun-Times in 1991.
In 1992, Black stunned everyone by taking a minority stake in Southam
Inc., Canada's largest quality newspaper chain of the time.
All of a sudden, Conrad wasn't a pompous joke anymore. He was a
player — and he was on a buying spree.
Throughout 1995, his company Hollinger Inc. began scooping up small-town
Canadian papers that Thomson Inc. had been selling as part of its corporate
refocusing on electronic database products, finishing off the year with
the Armadale papers: The L-P, the Saskatoon StarPhoenix and Yorkton
This Week.
I've always been a reasonably attentive observer of my industry,
and from what I could see, wherever Hollinger acquired, layoffs
were sure to follow. Black's chief henchman, David Radler, has said he
could always find 12 per cent fat in a Southam paper and four per cent
in a Thomson one. By that, he usually doesn't mean overspending on paper
clips.
However, the 'L' word didn't appear in any of the glowing L-P coverage
about the sale, which mentioned things like the "opportunities" that
could be available to employees by being part of a larger organization.
Personally, I put a lockdown on any discretionary spending.
At least two co-workers in the newsroom bought homes in this period,
working on the theory that what will happen, will happen and life
will go on.
From early January through to the end of Febuary 1996, we saw a steady
stream of hard-looking men in dark, corporate suits carrying big, rectangular lawyers'
briefcases, walking through our newsroom. They never looked at us or
smiled. We didn't exist to them. But then again, to what extent
do beef cattle exist to slaughterhouse operators?
"Apparently they're asking a lot of questions like, 'why doesn't this
make more profit?'" said one middle manager at the time (he's still
there), putting a snarling, chilly inflection on the p-word.
Eventually, the hard men finished their due diligence. At about 3:30 p.m.
on Feb. 29, 1996, an index-card-sized note was put on
company bulletin boards around the plant, saying the sale of the company
to Hollinger had been closed.
Roger Hearn, the paper's controller at the time, walked through the newsroom
that afternoon on the way to his parking spot. He looked as grey as his
suit.
When he'd just turned the corner on Reporter's Row, my ever-witty colleague
Pat Davitt yelled out, "Dead Man Walking!" — in reference
to the death
penalty movie of the time — which makes me laugh even as
I write this. I really cracked up at the time (nervous energy being released
and all that).
But as we would find out, Roger was looking fucked up for a reason.
The end game
By now, rumours were flying. We heard the paper had booked off-site halls
and had hired a security firm.
Shortly after lunch on Friday, March 1, I was on the phone with someone
when Swan came around and pressed a letter into my hand, causing me to
blurt out involuntarily, "I just got a letter."
The letter invited me to a meeting where important information about
the company's restructuring would be revealed.
Some people kept working, but my mind ground to a halt. Tony Seskus,
then one of our weekend reporters, tried to make small talk with me about
a story he was working on, but I just shook my head, waved my hand and
said: "Not now. I can't even think." I'm sure I looked pretty
wired. Tony nodded sympathetically.
Anne Kyle, one of the newsroom's veterans, brought in some empty boxes
for people's personal effects. Looking fatalistic, she unceremoniously
dropped them, and in my ears, the sound of them hitting the floor echoed
hauntingly.
One bit of corporate folklore I found to be true is this: If you're about
to be whacked, the people doing the whacking won't look you in the eye.
Swan and Bob Hughes, the publisher, were in the newsroom at various times
after everyone got their invites to the restructuring party, but if I
tried to make eye contact with them, neither would even look at me.
When the workday's end came, I walked down the long hall past pre-press,
stopping at the inside doors. Before I went out into the foyer, I turned
around and looked back down the hallway. I felt light-headed as
I did so, which probably explains why this unremarkable scene didn't
look quite right. The hallway looked kinda trapezoidal instead of
rectangular, and the institutional colours looked ... odd, slightly psychedelic,
for lack of a better word. They seemed to glow and flow and pulsate.
"I'll never walk down that hallway again as an employee of this newspaper," I
thought to myself before I headed outside.
Turns out, I'd be right.
Dio del Negro / Drowning The Kittens
My Friday night finished off at Bushwakkers, a brew pub with fine pints
and great food (our other big Friday hang-out was Alfredo's, where everyone
unrequitedly lusted after Kim, the incredibly gorgeous and
sexy waitress).
Gallows humour ruled the evening, and a pool was soon started as to how
many people would get whacked.
Some innocent souls actually believed no one would get chopped, that
Saturday would really just be an information session. Maybe denial was
just their protective mechanism, but those people seemed to get hit the
hardest emotionally when the bad shit happened.
My pick was 125 — slightly more than one-third of the newspaper's
staff of 360.
Some tried to spark interest in a spite pool — naming people you wanted
to get whacked. Not many people wanted to go that far, and the idea sank
below the waves.
As I remember it now, much of the talk focused on speculation of what
might happen, overshadowed by the sense we were going to be hit by a downsizing train
in the morning, and that many of us wouldn't survive, and that even if
you did, your friends might not, and there wasn't a damned thing
any of us could do about it.
When I did get home, I had one of the worst nights of sleep in my life.
If I scored 90 minutes in total, I'd be surprised. Mostly I felt like
I was on some weird rubber carnival ride that kept slowly flipping
and bouncing me.
By the time I arrived at the Queensbury Downs Centre around 11 a.m.,
however, I felt pretty much at peace with whatever was going to happen.
Walking in, I saw reporters from CP, BN and the local broadcast outlets
— all looking like they were covering an execution that bright, frosty
morning. "Wow, we're the news this morning!" I thought.
At the main doors, you had to go to a registration desk, where pleasant,
smiling, vacant young women from a consulting company named Deloitte
and Touche (better known as Toilet and Douche) would directly
you to either Salons A, B, C or D.
I got sent to D, which was almost instantly nicknamed the Death
Room.
Walking towards the doors of Salon D, former city editor turned director
of information services Al Rosseker was standing beside them. "Wrong
place to be, pal," he said, pointing out all the grey heads in the
room.
Once everyone was seated, they started reading out names, tripping over
non-anglo ones like, say, Doskoch.
At least two people from the newsroom, Al Driver and Mark Wyatt, were
sent to the death room by mistake.
They looked sick sitting among us, but when they got word they were there
by mistake, it was like someone had pulled a handgun away from between
their eyes after starting to squeeze the trigger. I think they even
started breathing again. :) They didn't look backward as they stumbled
out of that room.
With the preliminaries over, the main event started.
Bob Hughes — a lifelong L-Per, going from sports writer to editor to
managing editor to publisher (then back down the ladder after Hollinger
took over) — had the responsibility of breaking the bad news to
us.
He looked to be in agony. If this didn't count as one of the worst days
of his life to that point, I'd be very, very surprised.
Hughsie, as we called him, was nearly crying as he read from a prepared
statement about unprecedented conditions hitting the newspaper industry
and yadda, yadda, yadda. I was losing my job, yet I felt sorry for him.
One phrase that still jumps out at me (maybe because I want to believe
it) is this: "Everybody in this room did a good job. Everybody," he
said fiercely. I suspect Hughsie went off script when he said that.
The gist was we had been fired, not laid off. We would never again return
to work there as Leader-Post employees, not even to pick up our belongings.
If we tried to enter the building, security would be there to repel us.
However, after May 25 (the end of the notice period), we would be officially
civilians again and would have the same rights of entry as any other
member of the public.
When the hub-bub subsided, one of the D&T twinks told us: "You've
all been through a very traumatic experience just now," to which
one sardonic colleague yelled: "Thanks for validating us!"
We had to pick up our "packages" — the letters spelling out
what we'd just been told verbally (incidentally, the letters didn't contain
any wording like "sorry about this" or "thanks for your
service").
Janice Dockham, the former assistant city editor turned human resources
director, gave me my package.
She was looking particulary bug-eyed* this morning.
* Janice's nickname amongst the reporters was The Perch, because of
her eyes. One story had two U of R j-students who were working weekends
show up on Friday afternoon after a few tune-up pints in the Lazy Owl,
the U of R student pub. One stood behind Janice and made fish faces
while the other tried to talk to her. Much hilarity! My big joke for
one departing summer student one year was this: "Did Janice give you the same
advice she gives every summer student when they leave?" He asked
what. "'Always keep your eyes wide open,'" I dead-panned.
"Hi Janice," I told her with a humourless grin on my face. "How's
your morning been? Mine's been one surprise after another so far." Janice
didn't say anything.
She repeatedly called one of my colleagues, Don Curren, "Andrew." Maybe
that's because the city editor's name was Andy Cooper (Don was the assistant
city editor), but the termination envelope was addressed to "Andrew
Curren." The joke afterwards was that they were having trouble deciding
who they would fire.
After people got their envelopes, they gathered in groups and either
cracked bad jokes or held each other for comfort — or to
exchange goodbye hugs. Some cried, some were stoic and some looked
poleaxed.
Whatever the reaction, there wasn't much privacy. The planning geniuses
picked a death room with a glass wall, allowing the survivors to
crowd it and look in, making us the guppies in a fishbowl of
the dead. However, we were the only room that had refreshments! Grape
Koolaid would have been a nice touch.
For me, I'd expected the worst all along. The pressure was now off
for the moment, so I was in reasonably good spirits, all things considered.
Upon leaving the death room, some of my now ex-colleagues were crowded
around the door.
The first words spoken to me were by Darrell Davis, a long-time sports
writer. "You were our best reporter!" he said in shock. I gave
a tight-lipped smile and shrugged.*
* A flattering observation, but not true. However, years later, Kevin
Blevins, who eventually became associate editor, told me: "With
this person or that person, you could sort of see why. But with you,
Bernie (Pilon) and D'Arce (McMillan), it just made no sense."
Ardith Stephanson, another sports writer, observed that I'd lost some
weight and that I looked good. "Why thanks, Ardith, and now that
I'm on the Hollinger diet plan, I expect even better gains in the months
ahead!" I quipped.
Eventually, everyone reconvened at Bushwakkers, where the whole puzzle
started getting pieced together.
The goofiest one was about John "Naa, Billy, we won't be firin'
ya" Swan. He had been in charge of telling people in one room,
but Swan garbled it so badly that people didn't know if they
were fired or not. One person ran after him, repeatedly yelling and crying, "John,
do I have a job?" Swanny had to poke his head back in and tell everyone
they still had gigs.
The total count at my now ex-paper was 89 fired — one-quarter of the
staff. Agricultural reporter D'Arce McMillan won the pool, hitting that
number exactly. "'I won! I won!! Hey: Wait a minute'," was
my joke to that.
About 17 of those 89 were from the newsroom, bringing the headcount
there down from about 68 to 51, if memory serves me correctly (five of
us chopped were reporters). Keep in mind the newsroom hadn't hired a
reporter since 1990 and had been shedding jobs through attrition over
that period (I remember about five reporting positions going unfilled,
but I could be wrong).
We heard that in Saskatoon, 84 people lost their jobs, with about one-third
of those coming from the newsroom.
The big things to do that afternoon were drink, joke, vent (Swan
and Sifton were popular targets) and try and make sense of what just
happened, but more information would come out in the coming days. And
it wouldn't make accepting what happened any easier.*
* I would be remiss if I didn't mention that Michael
Sifton held a news conference that started about the same time we were
formally getting the bad news. Some of the questions were about
the papers' financial performance. "I think as you full
well know, Armadale's
a private company," Sifton said. (inaudible question) "I
did not say that we lost money. I'm saying that the cost structures
are not what they should be." Asked about whether they had lost
money, he replied, "No, Armadale has not lost money; it has made
money. It has not made enough money. Again, if we start to consider
the millions of dollars that go into these operations on an annual
basis for capital and some of the other improvements, no, Armadale
does not perform anywhere near what other companies in the public world." My
understanding is that in the depths of a vicious national and provincial
recession in the early 1990s, the L-P still had operating margins in
the 15 per cent range — low enough to make the faces of the money
men freeze into death masks. Who knows how much money it made during
the good times?
The short-term aftermath
I wound up talking to Bob Hughes on the phone on Sunday to ask questions
about getting my stuff back and whatnot.
The start to the conversation was understandably awkward.
"Well, I'm sorry you guys don't want me to work there any more, but
I did a good job for you, and I can leave with my head held high," I
told him in an even voice.
"You did everything we asked you to do," he said, and he sounded
almost sorrowful.
Hughes wondered if I would return to my home town of Edmonton and that
if I did, maybe I could work in PR for my beloved Edmonton Eskimos.
"Oh, yeah, the CFL!" I snickered. "The one thing more stable
than newspapers!"
And that brought the conversation to a halt. :) However, I'm sorry if
I embarrassed Hughes; he was actually a pretty decent guy. Swan
was too. In almost eight years there, I can't think of a time
where I felt undeservedly crapped on. And I should say Armadale
as a company treated me reasonably well for all but my last day.
One thing that pissed me off, however, was they wouldn't let me
have my rolodex or files, pronouncing them company property — property
that was largely dumped in the garbage, from what I heard. One of my
deskmates rescued my rolodex, which proved to be important in generating
freelance work.
However, four year's worth of files on health reform in Saskatchewan
went into the trash — an act of pettiness I still don't understand.
Why would they rather throw that stuff out than give it to me?
And on Monday, the L-P's own coverage was missing a key component —
the voices of the dismissados like me. Swan had told Tony Seskus to not
quote anyone who had been fired because "we don't want to beat ourselves
up."
One final thing: On the Monday after the disaster, Swan held a meeting
with a very aggrieved newsroom. He said the plan was to have a range
of experience in the newsroom and to protect certain demographic groups,
like women (fair enough — the newsroom was top-heavy with guys).
Interestingly, he never mentioned competence or productivity as reasons
for keeping people. The copy desk was notoriously weak at the L-P*,
and, incredibly, Swan told people that because the desk was so weak,
now was not the time to make changes (THEN WHEN ?!?! :) ).
* They wanted reporters in to work by 8:30 a.m. not to gather news,
but to read the morning paper and catch any mistakes in our stories
before they started printing the afternoon run. We used to call the
morning paper the test edition.
In addition, not one sportswriter was chopped (both Swan and Hughes
came up through sports).
Anyways, what also became clear is that while most of the newsroom staff
were married, a disproportionate number of the dismissados
were single. Every reporter chopped was male and single.
The theory was that Swan, a Roman Catholic family values kinda guy, would
feel less bad about firing single people than breadwinners.*
* We guessed Swan also felt squeamish about firing some of his long-time
smoking buddies who weren't regarded as being balls of fire. They
survived and over the course of the summer, some got generous buy-outs,
farewell lunches and weren't told that security guards would keep them
out if they tried coming back. It pays to be a crony!
Anne Kyle was kind enough to haul my personal stuff home for me that
Monday night (I was stupid and didn't pack up on the fateful Friday).
Part of this week was spent consulting with lawyers. Hollinger
was clever on severances (practice makes perfect!): They made offers
whereby the gains to be made from filing a wrongful dismissal suit were
very marginal.
But they also really low-balled people who might have been perceived
as weak. I got offered almost $7,000 more than than someone who started
six weeks later than I did and who began at a higher salary.
Some people were offered $500 in severance.
Conrad didn't get the mansions and the planes by being kind to the little
people. As Black has said, he's a Darwinian capitalist
— and that means not only firing people without cause when there's a
buck in it for him, but paying them a pittance if he could possibly get
away with it.
Ultimately, however, the lawyers did only identify about three people
who really should sue; the other 86 would see only marginal benefits
from doing so.
I signed off on the offer and went on about my life.
In order to find my next job, however, I needed my clippings.
While the librarians were oh-so-nice at Bushwakkers, they turned into
obedient little corporate robots quite quickly (at least one
of them voluntarily served as a scab during the Calgary
Herald strike,
and did so with gusto — there is security in submission). It would take
almost a month for me to obtain them.
Marlon Marshall — then the managing editor and one quick to do,
say or believe whatever it took to ingratiate himself with his superiors
— apparently told anyone who listened: "All we did was
get rid of some deadwood." If you did say that, then you, Marlon,
are a despicable bag of puke. His wife Irene worked in the newsroom
and she wasn't considered a go-getter (to put it mildly; do you know
anyone else in this business who has time to write notes to people in
calligraphy?), but she was pals with Swan's wife, so that made her
bullet-proof. Had Marlon's thoughts about pruning deadwood applied, she
would have been one of the first on the firewood stack.
Here's another thing: We heard that senior Armadale managers had tried
to put proposals to Hollinger that would have seen costs cut as much,
but significantly fewer bodies out the door. They were supposedly told
Hollinger doesn't reduce costs, Hollinger cuts bodies.
The medium to long term
Getting chopped is one of life's great destabilizers. Count on some major
mood swings, from defiance to hopefulness to hopelessness, as you work
your way back to a stable gig.
About 10 days to two weeks in, my emotions had crashed, with some
people saying that's when I looked my worst in this process.
I did some quick freelancing for medical trade mags but my initial inquiries
about the full-time job market for reporters were not encouraging.
For one thing, CBC shed some editorial bodies in this same period,
as did The Canadian Press.
As one ME told me, "There's an abundance of riches out there right
now."
And this was at papers I wouldn't have considered applying for in days
gone by.
Talking to hiring editors, they told me that if I got a PR or communications
job, that would likely push me off the journalism track forever.
The gist was that regaining a full-time foothold in the Amazing Shrinking
Journalism Biz promised to be a long slog, not a short sprint.
Besides the professional setback, there's the personal trauma.
And like with any traumatic life event, the wheat gets separated from
the chaff with respects to your friends.
There were people who were very kind (Gord and Deb Brock, Kevin and Karleen,
O'ConnorNeil and Donna Scott), and a few who completely shunned me. I'm
talking about people I went to football games with and whose homes I
had visited.
One person I ran into kept babbling, "Bill, I'm so
sorry, I'm so sorry ..." I finally had to say: "I lost my job.
I don't have cancer!"
The most bizarre incident came in a counsellor's office. When I
decided the stress really seemed to be getting to me, I decided what
the hell, I'll try talking to a counsellor (I was still on the company
benefits plan). This guy supposedly had a PhD in psychology. Even
if he didn't, he did have a goatee, which is pretty much the same thing.
When we had our first (and, as it turned out, only) appointment,
I explained what was going on in my life and why I was in his office.
"Well, at least you're not married," he said.
"What?!" I responded, not being able to believe he said something
so stupid and insensitive.
"Oh yeah. It would be way worse if you were married," he said.
My head exploded. Trying to remember I was in an office, I hissed at
him that a big reason I got fired is likely because I was single.
"I'm sorry, I didn't know," he said (Well then, you stupid bastard,
maybe you should ask more questions before saying something so provocative
to someone).
His next step was to hand me a self-esteem workbook. I refused it, telling
him flatly, "This is a little too Stuart
Smalley-ish for my tastes."
And that was that.
While that encounter, strangely enough, snapped me out of the worst
of my funk, after two months, my job hunt was going nowhere. I was seriously
starting to think I'd never work in journalism again as a staff reporter.
In fact, I told that to an ex-colleague at the usual Friday beer session
at Alfredo's.*
* Alfredo's, owned and operated by the wonderful Fred Soufi, offered
up a big steamer full of free pasta on Fridays. "Who would have
guessed this would be my main meal of the week?" was one of my
jokes.
But the old "darkest before the dawn" saw held true for me.
Shortly after that little fit of self-pity, I noticed an ad on Compuserve,
an online service of the time, for a job as foreign editor of the Cambodia
Daily in Phnom Penh, Cambodia (Kevin O'Connor forwarded me the same ad).
I applied. I met the paper's editor for an interview in Boston (at their
expense!). Got to take in a Red Sox game at Fenway! Swung home through
New York!
And most importantly, a few days after my notice period expired at the
L-P, I got offered the gig! Woo-hoo! The worst was over!
What I've learned
Here are a few downsizing survival tips for journalists from someone
who's been there three times:
- Develop some cash reserves
- Always keep your resume and portfolio tuned
up
- Always keep a list of work-related contacts at
home and duplicates of any files that might be useful
- Always be in the job market, even if at a very
low level. If you're a staff writer, do some freelancing.
- Never forget you're in a business relationship
with your employer, one that can be severed by either party at almost
any time.
- Remember, even if you love a company, the company,
by its very nature, can't love you back.
- If you do get called into an office to
get whacked, be professional about accepting it. But also remember
that once that happens, your self-interest and the company's self-interest
have become largely de-linked. Act and decide in
your best interests at all times.
- If you're terminated without cause, they have
to pay you notice; however, that's different that severance, which
generally goes to longer-term employees.
- Get independent legal advice, but don't surrender
yourself to your lawyer; the lawyer may be thinking of his or her
best interests, not yours. Some lawyers will exploit your feelings
of vulnerability. Some offer free initial consultations; talk to a
few of them if possible, or ask someone you trust for a recommendation.
- If you do decide to sue, remember that you have
to be applying for work and whatnot to qualify for damages, and that
if you're re-employed relatively early, that will count against your
settlement when it comes time to calculate damages. So if you think
you can get re-employed quickly, it might be worth accepting the settlement
offer. If you're a longer-serving older worker or a high-level employee
with fewer jobs to pick from, a wrongful dismissal suit could become
more logical — but again, I'm not a lawyer, so consult with a professional.
- Once you've gotten some of the preliminaries
out of the way (eg. settle or sue?), do something nice for yourself,
if your life circumstances allow it. If it's at all financially feasible,
look into a cheap, last-minute holiday
somewhere warm (or whatever). A week or two of beer, burgers, margaritas
and beach volleyball might be just the ticket. You need to decompress
and drain some of the hurt, shock and anger (you don't want to be
sounding wild-eyed if you're cold-calling potential new employers).
And who knows when you'll get your next chance for a break?
- When you begin your job hunt, let everyone you
know that you've been fired and that you're on the market.
- Your fellow dismissados may be your friends,
but they are also your competitors
now.
- Job hunting is a job. Be disciplined about it
and remember that it's your responsibility to get yourself generating
income again, and no one else's. If anyone lifts even their pinky finger
to help you, be very, very grateful.
- What has seemed to work for me is sending out
a letter of inquiry followed up by a phone call 10 days to two weeks
later. From there, identify those editors with whom you seem to have
some personal chemistry. Keep in touch with them.
- Network. I once schmoozed a guy at a CAJ
convention about his operation (it helped that I was genuinely interested)
and never once mentioned the j-word. About two weeks later,
I sent a letter saying nice chatting with you, and oh, by the way,
if you ever need someone ... . That turned into a gig.
- If you make it to the interview stage, you have
30 seconds to establish chemistry. If you do, it doesn't necessarily
mean you're in, but if you don't, you're screwed.
- If you get offered a job, do not accept
the first salary offer. If they push back, then you've got a decision
to make. :)
- If things really aren't going well, maybe examine
the skill set you're offering. In today's world, the skills that
got you your last job might not be enough to get you your next one.
- Depending on your age and experience level, count
on your job hunt lasting three to nine months. If you are at a management
or executive level, it could take one to two years.
- An attempted bon mot: The reason most
people stay in their marriages or jobs isn't because either one is
so great, but because dating and job-hunting are such drags. :)
If it's been a while since you had a good, honest conversation
with yourself about yourself, an appropriate time might well be in the
weeks after a downsizing. Were you happy doing what you were doing and
where you were doing it? If the answers are no and no, perhaps you
need to think of getting whacked as more of a blessing than a curse.
Frankly, the L-P had gotten a bit stale for me, and I had sniffed around
for a few other jobs well before the downsizing happened. As it turns
out, I got the Cambodia gig, which provided an opportunity to fulfil
a dream of working overseas as a journalist.
Actually, about three weeks to a month after getting whacked, I was having
lunch with L-P political columnist Murray Mandryk at some fifties-style
diner on the south side of Regina. Some politico came in and made small
talk with Murray, who introduced me and said I was one of the people
who lost his job in the downsizing. "Oh, I'm sorry to hear that," the
guy said. "Well, it could have been worse," I replied. When
he asked how, I said, "I could have kept it!"
It took years before the L-P was a reasonably stable place again. In
the immediate aftermath, people felt like slaves. They were doing the
same amount of work with 25 per cent fewer people, and they were doing
so by working zany hours without fair compensation. The company may have cut
bodies, but its costs went up in other ways. For one thing, the newsroom
unionized (a guild guy approached us in 1994, but that went nowhere), a process
that created quite the bitter struggle, and one that lasted for years.
Tragically for the company, that drove salaries up to levels that could
almost be considered liveable! :) The company also didn't get the voluntary
OT it used to get from people.
The quality
of the paper went down. One thing that reportedly outraged
people was the new company's editorial cheapness. I heard a major
Indian event in Fort Qu'Appelle almost went uncovered because the bosses
didn't want to shell out a whopping $25 in gas mileage.
When Sifton — who joined Hollinger as a senior executive — talked about
the papers not making "enough" money, here's a question: What's
enough to a company like Hollinger?
So that's another thing to consider: After a major downsizing, your old
workplace might well be something totally different — and
not in a good way.
With the distance of time, while most of us who were chopped have fondness
for what had been a pretty fun workplace in its time, no one thinks they'd
be better off still toiling at the L-P of today.
Early on, however, you might be torturing yourself with thoughts of "why
me?" As I said in a conversation with Gerry Krochak, who worked
in the paper's circulation department and wrote about rock music for
us, the corollary of that question is "why not me?"
Gerry was less than sympathetic towards some people who got the chop
in other departments, saying they actively opposed any type of change
or learning new skills almost on principle. To my mind, that's being
a bad employee.
However, being a bad employee is relative. There was a great column in
the Globe and Mail that ran not long after Dio Del Negro. In
it, writer
Kelvin Browne made this statement:
It is this unspoken fit among you, your colleagues and superiors that
is most crucial in determining whether you are downsized. Everyone makes
mistakes, everyone has problems on the job. How these problems are perceived
is the crucial part.
It is remarkable how much can be understood or forgiven when the key
corporate people are on your side — and how little the most dedicated
and productive employees are valued when they don't reflect the taste
of those in power.
From what I've seen, that holds true. If survival is the only goal,
you're better off as a mediocre crony than a talented misfit. But do
you really want "He was a mediocre crony" carved on your tombstone? :)
My conclusion is, strive to be a good employee, but be yourself too.
If your employer doesn't appreciate your good qualities, then it's
their loss.
If you've read this far, you'll know that people will say and do some
stupid and hurtful things to dismissados, and they come at a time when
you're particularly vulnerable. Not that your termination is comparable
to His, but remember the words of Jesus Christ on the Cross: "Forgive
them Father, for they know not what they do."
Most people don't have innately good social gifts. Try and account for
that before you rip somebody's head off because they were an insensitive jerk
to you (easier said than done, in my case). But really, you'll have
enough other stresses in your life without torturing yourself over the
small stuff, so be forgiving and take the high road.
And again, appreciate kindnesses.
One sunny, warm day in May 1996 on Regina's Scarth Street Mall,
before things started to break for me, I ran into Janice Dockham, my
old assistant city editor and the woman who handed me my termination
package.
"How are you?" she asked, and the way she asked made me think
she actually cared.*
* Although I made sport earlier of her bulging blue eyes, Janice is
actually a reasonably nice person. She brought me a cheeseburger once
when I was covering a long police standoff! That was very much appreciated!
So I responded, and we actually had a fairly pleasant little chat.
And at the end, she said: "I really think you're one of the people who's
going to come out of this very well." I smiled at her and thanked
her for the kind words.
She didn't have to talk to me at all, let alone be nice, so an encouraging,
seemingly sincere thought like that was much appreciated -- and
still is today.
So if you want some advice about dealing with people who've been whacked,
it's simply this: Be nice to them. Don't turn weird and dump your innermost
worst fears about downsizing on them.
Finally, on March 3, I got together with the aforementioned Mr.
Curren, who also lives in Toronto now, for a 10th anniversary lunch at
the Queen Mother downtown on Queen West. I had their always-exquisite
Ping Gai chicken, a glass of crisp white wine, a slice of chocolate pecan
pie and a coffee.
Eating well is the best revenge! :)
Addendum:
The Toronto Star's Antonia Zerbisias blogged about this posting.
Here's my reply to her:
Hi Antonia:
A quibble: I don't say I got targeted because I was a single male. That
was a widely-held opinion as people tried to explain something that
seemed quite random.
I gave up the environment column way before the downsizing, in part because
they didn't want me reporting on environment issues. I thought that made
the column untenable.
As to the trouble-maker part, it could have played a role, but who knows?
I bumped into Al Rosseker, my one-time city editor, in downtown Regina
about six weeks after Black Saturday. He posited the theory that "trouble-makers" were
targeted in some departments.
He then told me: "You asked questions."
My response was yeah, but I also said I didn't think I was being a
pain in the ass just because I spoke on issues I thought were ethically
important and stood up for what I thought was right.
He agreed with that assessment.
OTOH, maybe that is career-limiting.
I attended the 1999 CAJ conference in Vancouver. My old friend David
Radler, then-president of Hollinger, was on one panel.
When he started to blow a little too much smoke, I stepped forward, IDed
myself as a Black Saturday dismissado, politely made some observations
and asked him some tough questions.
At a later session, a very senior editor at a very large newspaper
who was on the panel looked at me and said: "Boy, if you're going
to take on Radler ..."
He didn't finish the sentence. He just shook his head.
Unfortunately, I never got the memo that journalists aren't supposed
to ask tough questions about industry executives.
I should also say that if the L-P targeted trouble-makers, they did a
piss-poor job.
The newsroom became unionized a few years later and there was a
byline
strike in 2002 (when CanWest owned it) and the paper's editors tried
to twist the words of The Star's Haroon Siddiqui, speaking as the James
L. Minifie lecturer, to support the corporate line about how the owner's
views should predominate.
Siddiqui reportedly donated his speaking fee to the people who were suspended
over that to minimize any financial hardship they might have suffered.
If true, that makes him a very cool guy in my book.
It's good to see there's still a few trouble-makers and fellow-travellers
out there. :)
Bill D.
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