05 APRIL 2006 | TNG Canada Local 30400 | Media & Communications Workers of Alberta

Photo: David Olecko
Photo: Janice Contant

PUTTING
A WOMAN
IN HER
PLACE


Arbitrator overrules
publisher's choice
for apprentice pressman

 

By DEBORAH RICHMOND
TNG Canada Web Editor

Janice Contant became a rare creature on Monday, when she started her new job as apprentice pressman at the Red Deer Advocate. She is the first woman press operator at the central Alberta daily and one of only a handful in North America, if not the world.

Although it required an arbitrator to confirm that she was entitled to penetrate the upper echelon of the pressroom, she's not gloating about winning the grievance against her employer.

"I'm just glad that, in the end, I won. It's not about money or a better position. What's important is the principle," says the 37-year-old. "I just want to open a doorway for women. Hopefully someone will follow me."

While the victory itself might be dismissed as a yawn in the ages-old struggle for gender equality, what was trotted out in testimony and evidence during eight days of hearings over 15 months is a compelling saga of sexism, jealousy, harassment, deception and abuse of power.

• • •

ON THE FACE OF IT, arbitrator Timothy J. Christian had before him a straightforward case:

Janice Contant, with three years as a paper handler under her belt, applied for the position of apprentice pressman in late 2003. But she was passed over in favour of a male colleague who had been judged as equally qualified. The reason, production manager Derek Olinek told her when he called with the bad news, was that Scott Wood was considered more physically capable of doing the job.

If true, this would be a violation of not only human rights, but the collective agreement. It stipulates that, when two or more candidates for a position are equally qualified, the job goes to the employee with more seniority. In this case, that would be Contant.

Olinek, who headed up the interview process and did the reference checks, made it clear in his memorandum to publisher Fred Gorman why he was recommending that the man get the job:

"With both having worked in our pressroom for three years there is little doubt in my mind that the two of them are equal in qualification. I believe, however, that physical ability is the determining factor."

But Gorman tossed the arbitrator a curve ball when he testified rather late in the game that it was his decision to reject Contant because of her poor attitude. Physical ability had nothing to do with it, he insisted.

"This was a lengthy proceeding and it was not until the evidence of the last witness (Gorman) ... that the true basis for the employer's decision became apparent," writes Christian. "It became clear ... that the employer abandoned any claim that the grievor's size or physical ability would prevent her from performing the job functions."

During cross-examination by union lawyer Nelson Roland, the publisher admitted he had sought the advice of the company's solicitor, who had cautioned Gorman that human rights law prohibits the rejection of a job applicant on the grounds of physical size or limitations.

"Instead," writes the arbitrator, "Mr. Gorman had to review the paper trail and come up with a legally acceptable, alternative, reason for refusing to appoint the grievor."

"Mr. Gorman apparently cleared his mind of the concerns over physical ability and instead focused on the grievor's attitude," says Christian.

In reviewing notes made by Olinek about the reference checks, Gorman essentially ignored positive assessments from other managers and seized upon a negative appraisal from foreman Don Ton, Contant's immediate supervisor.

But, the arbitrator points out, Olinek had alerted Gorman in his memo that there might be a problem with Ton's appraisal:

"During the interview process, Janice pointed out that there seems to be a personality conflict between her and Don Ton that she implied might influence his opinion of her abilities."

In laying out the union's case, Roland was succinct about why Gorman was wrong to have latched onto that appraisal:

"The employer has Don Ton, a sexist individual who brought personal business into the workplace. Don Ton went from being a big supporter (of Contant) to someone who gave her an F on attitude and said he would not rehire her.

"Mr. Ton's opinion was the one the publisher relied upon without qualification and despite the fact there were numerous red flags, which should have suggested caution in accepting what Ton said about the grievor. The fact that those red flags were ignored indicates how incredibly biased was the judgment with respect to the attitude of the grievor. It shows how suspect were the purported reasons for rejecting the grievor."

The arbitrator, who observed that it was unfair of Gorman to not have given Contant the opportunity to counter the negative reference, says the publisher "ought to have taken steps to ensure that the personal differences between Mr. Ton and the grievor did not adversely affect his judgment."

"In the result, I am of the view that Mr. Gorman did not fairly appraise the abilities of the grievor and could not reasonably conclude that Scott Wood was better qualified than the grievor to be appointed as apprentice pressman," writes Christian.

He concludes that "the review by Mr. Gorman of the reference check notes was not adequate to set aside the assessment of Mr. Olinek" that the two candidates were "equal in qualification" and orders the employer to appoint the grievor to the position of apprentice pressman.

• • •

IT HAS BEEN SEVERAL WEEKS since the arbitrator's decison and Janice Contant admits in an interview that she's feeling some anxiety about the approaching Day One as apprentice pressman.

It's not that she's expecting to have to work alongside a bunch of sore losers. Quite the opposite. Since the arbitrator's decision became general knowledge at the newspaper, there's been "quite a positive reaction from the other workers."

No, what she's worrying about is the "day" part of "Day One." As in, "I've been on nights for six years. I'm apprehensive about moving to day shift."

The reason the workplace atmosphere is no longer her biggest concern is that there's a night-and-day difference from what she encountered six years ago.

Since starting in the Advocate's mailroom in 1995, Contant had worked her way up to a top-level inserter. When the company posted the position of pressroom helper (a.k.a. 'flyboy' or paper handler), the mechanically-inclined Contant saw it as an opportunity for career advancement.

It would be a physically demanding job and she knew that the prevailing wisdom was that women don't have the upper body strength for it. But, for Contant, who'd grown up with four brothers on a farm where she was "one of the boys," it was no big deal to put in a hard day of manual labour doing what was traditionally men's work.

Despite being warned by a mailroom supervisor that women would never be hired to work in the pressroom, she applied for the position. As a member of her local union executive, she knew that their collective agreement supplements human rights law and prohibits hiring practices that discriminate on the grounds of a person's sex, size, physical characteristics or abilities.

"I was interviewed," recalls Contant, "but they made it pretty clear I wasn't going to get the job."

When a male was hired off the street, she filed a grievance. She wound up dropping it, however, "because they gave me the position after firing the guy they'd hired because he couldn't do the job."

"Once I got into the pressroom (as a helper), there was lots of tension," recalls Contant. "I didn't want to make things worse, so I just ignored him."

"Him" is Don Ton, the night foreman who no longer works at the paper, but who eventually became a key character in the 2004-2005 arbitration hearings.

Contant's move into the pressroom put her under the direct supervision of Ton, who was at first tolerant of her presence there. In fact, he was the author of a largely positive performance review three months after she started the job.

But things started to change in 2001, when she took up with co-worker and Ton's best friend, Jody Foon. As dating progressed to a steady relationship, Ton's jealousy grew along with it. So did Ton's haranguing of his friend and harassment of the girlfriend who was commanding so much of Foon's time and attention.

• • •

READING THE ARBITRATOR'S RECAP of testimony he heard from Foon and Contant, it's easy to detect the rising level of resentment and hostility emanating from Ton:

"Mr. Foon testified that Mr. Ton had a number of discussions with him about his relationship with the grievor. He would ask Mr. Foon what the grievor meant to him and why he was with her. ... It was clear that Mr. Foon was troubled by the persistence of Mr. Ton in raising personal issues concerning his relationship with the grievor at work. ... Mr. Ton clearly did not like the relationship between the grievor and Mr. Foon and actively attempted to end it."

Contant testifies "that Don Ton never made her feel comfortable.... the guys would get together and go for lunch and would never ask her to go with them," writes Christian.

There were occasions on which Ton's vindictiveness was apparent:

"The grievor testified that, to get at Jody through her, Don Ton said that the grievor had to move all (press) shafts on all (paper) roll changes. Don Ton instructed the guys to wait until the grievor got there to move the shafts. While the grievor was in the process of moving out a shaft, Don Ton said to her that she would have to move the shafts on all the roll changes. On the shift she moved about six shafts. The grievor testified that she did a roll change with Jamie and that, while Jamie can move a shaft with one hand, he waited for the grievor to come to do the shaft change."

Christian also heard about the "troubling" way the resentful boss would misuse his authority:

"While Don Ton would send several pressmen for coffee or lunch, he would give the grievor only one (15-minute) break (per shift). The grievor told him that she was entitled to three breaks. Don Ton said that he was the foreman and he would decide when the grievor got a break. ... One night the grievor and another employee worked for 5-1/2 hours with no break. Don Ton said that he could not stop the press and could not allow any breaks. The grievor filed a complaint and that did not happen again."

Then the arbitrator was told about a chilling development involving one of the couple's co-workers:

"The grievor testified that, at one time, John Hoang and her got along OK. However, John Hoang started doing strange things. When Jody and the grievor built their new house, John Hoang said he was going to find out where they lived.

"Then John started telling Jody whose cars were parked at the grievor's house. It became clear that John Hoang was stalking them."

• • •

FLASH FORWARD TO OCTOBER 2003: Don Ton is answering the production manager's questions about Contant's suitability as a candidate for apprentice pressman. He is asked how she gets along with others. Response: "Doesn't talk to Don or John, won't even say 'Hi'." He also says that Contant "doesn't try to get along. Moody."

In his arguments, union lawyer Roland points out that "The comments of Ton ... did not explain that the grievor did not speak to John because she was concerned he was essentially stalking her.... Without an explanation, she seemed anti-social."

Contant, says the arbitrator, chose not to confront her supervisor over his comments and behaviour. "She started avoiding Don Ton and spoke to him only on a work level. She had no personal conversations with him."

The overall picture drawn by Ton was that of an employee with a poor attitude, an unwillingness to communicate and be a team player.

Asked about the candidate's weak points, Ton replies that Contant "seems more a team member with the mailroom (more ladies) than teamwork/communication in pressroom."

Roland suggests that comment "should have caused some concern. It should have indicated that there may be gender discrimination going on with Ton."

In his summary, Christian observes that it took three months for the company to provide a uniform for Contant, who wore her own clothing in the dirty, ink-spattered pressroom. Nor were there facilities where she could change and shower, which led to "a lot of jokes about whether she would use the guys' locker room."

• • •

TODAY, JANICE CONTANT ONLY CHUCKLES about the fact the company has to — quite willingly, as it turns out — provide her with a place to change and shower.

A lot of other things have changed, too. With Ton gone, she no longer has to contend with sexism on a regular basis or a boss who despises her for personal reasons.

Jody Foon has left the paper and found work elsewhere as an electrician. And, they are engaged to be married.

It's obvious that Contant just wants to get on with her life; she refuses to dwell on the lengthy battle to win what was rightfully hers. "I'm glad it's over. It's such a relief," she says with a sigh.

She wants it known though that she could never have hung in there if she'd had to go it alone:

"Nelson Roland (counsel for TNG Canada) gave me a lot of hope and support. Luis Rufo (secretary-treasurer of the Local) was 100 per cent behind me."

Contant notes that getting the job she wanted and deserved wasn't the only positive outcome of the arbitration.

"It shows the union can work; it really can."